Updated 4 November 2026
Service
LensShift runs configured tests against supported WordPress forms and checks whether a monitoring copy reaches LensShift’s monitoring address. A successful check does not prove delivery to the client’s ordinary inbox and is not a website-uptime guarantee.
Accounts and authority
You must provide accurate account information and be authorized to configure and test every website you add. You are responsible for protecting credentials and for activity under your account.
Monitoring tests
Automated tests may be recorded by WordPress, CRM, analytics, webhook, or other integrations. You must configure necessary exclusions and must not use LensShift against unrelated websites. CAPTCHA, payment, file-upload, multi-step, and other unsupported forms may not be monitored.
Subscriptions
Paid plans renew monthly until canceled. The initial evaluation trial does not require a payment card and does not automatically create a paid subscription. Our order process is conducted by our online reseller Paddle.com. Paddle is the Merchant of Record and handles checkout, payment, invoices, taxes, and payment-related customer service. Cancellation stops future recurring charges and takes effect at the end of the current billing period; trial access continues until its stated end date. Upgrades take effect after successful payment. Downgrades and additional-monitor reductions take effect at the next billing period, with the lower recurring price then applying. Additional monitors do not increase website capacity. Trial and plan limits are enforced by the service.
Availability and changes
We aim to provide reliable monitoring but do not guarantee uninterrupted operation or detection of every failure. Temporary provider or browser failures are classified as inconclusive where possible. We may change the service to maintain security, comply with law, or improve reliability.
Customer responsibilities
You must keep WordPress, your form provider, and the LensShift companion plugin properly configured; maintain lawful privacy notices; and respond appropriately to incidents. You must not rely on LensShift as the sole means of preserving enquiries or business records.
Intellectual property
LensShift and its software, branding, and documentation belong to LensShift Builder. You retain rights in your websites, branding, and data.
Liability
To the extent permitted by applicable law, LensShift is provided without implied warranties. Liability arising from the service is limited to fees paid for the affected subscription during the three months before the event giving rise to the claim. This does not exclude liability that cannot legally be excluded.
Termination
You may cancel renewal from Billing in your workspace. We may suspend or terminate accounts for abuse, nonpayment, security risk, or material breach. Historical monitoring data may be retained for legal, security, backup, and account-recovery purposes as described in the Privacy Policy.
Law and contact
These terms are governed by the laws of Bangladesh, subject to any mandatory consumer protections that apply where you live. Contact info@lensshiftbuilder.pro before filing a dispute so we can try to resolve it.